Mask is Beeping Continuously or Seems Stuck
If your mask is beeping for an extended period or appears to be frozen, it has likely triggered its built-in safety mechanism.
To reset it, locate the small pinhole on the back of the mask near the USB charging input. Use a thin pointed object — such as a thumbtack or SIM card ejector pin — to gently press into the pinhole for a moment. This will reset the device.
After the reset, power the mask back on normally by pressing and holding the button for one second.
If the issue continues after resetting, please contact us at i@artemismask.com with your order number and a description of what happened. We'll make sure you're taken care of.
With Love & Light, The Artemis Team